In the world of correctional technology, the name of Securus Technologies is taken with highest regards. It is a company that has been around for over three decades and has been consistently delivering products and services that match the expectations of the consumers. The company has not only grown as a correctional firm but has also been able to win the trust and respect of its target audience by providing affordable products and services backed by exceptionally prompt and responsive customer service. Securus Technologies has also won the award for its customer service, namely the Gold Stevie Awards. It goes on to show how serious the company is in its approach to ensure that the customers don’t face any issues with its products or services.
Securus Technologies was born out of the merger of the two heavyweights in the correctional field, Evercom Inc, and T-Netix Inc. At the time of the merger, the new company formed was named as the TZ Holding, which was later changed to Securus Technologies. The company has a research center in Dallas, Texas, which continues to do extreme research on the new products and services, and updating the ones that are already on the market. Rick Smith, the CEO of Securus Technologies knows and understands that the only way to stay at the top of the game is to continuously invest in developing new technology as well as expanding its business. Securus Technologies also spent over $600 million last year towards patent acquisition as well as into research and development.
The company also recently acquired GovPayNet, which has helped Securus Technologies to become the market leader in the payment processing sector. GovPayNet helps the inmates to provide the fees and dues to the government institutions in an electronic format through their phones itself. It makes it easier for the users to pay their contributions to the government at the click of a button.